Terms and Conditions
Our Website Services
- Our services are provided to individuals aged 16 and older. By purchasing products through our website, you acknowledge that you are over the age of 16.
2.All prices on this website are in Australian Dollars (AUD).
3.We reserve the right to cancel any order made should our prices change, displayed incorrectly or where the product is described incorrectly. Where your credit card has been charged, we will immediately refund your credit card for the total amount debited if this is the case.
Product Descriptions
1.Products are described as accurately as possible, however we do not warrant or represent that the description is accurate. We will take all reasonable steps to rectify any incorrect description.
2.Images are used for illustrative purposes only. We do not guarantee that images reflect or portray the full design or options relating to any product.
Product Order Policy
1.Our products are for sale to individuals over the aged 16 and older. By proceeding to purchase through our website, you acknowledge that you are over the age of 16 and have full authority to use the payment option that you use to make payments.
2.We supply and despatch our products to customers within 10 days of order processing.
3.We give no undertaking as to the availability of any product advertised on our website.
4.All prices are in Australian Dollars (AUD) and are inclusive of GST, however some products may be classed as GST free, tax invoices provided display all applicable GST related charges.
5.We endeavour to ensure that the prices displayed are current, however we reserve the right to amend our prices at any time.Shipping often varies greatly to our online prices we advertise that we may have to alter shipping if its more than what is advertised we will let you know.
6.Delivery may often be an additional charge, calculated at time of purchase based off order size, weight and delivery destination.Especailly larger orders that are harder to calculate ith mutiple items we reserve the right to ask for the costs involved shipping costs we must pay to deliver your order.
7.When placing an order, you are required to provide your name, address for delivery, your email address and your telephone number. By providing us with this information you agree that we are not liable for its misuse due to error in transmission or virus or malware.
8.You agree the delivery of your ordered goods is undertaken by the third party; Australian Postal services or by another one of our third party Courier services, by purchasing from us you are agreeing to the use of these delivery service and all risk and responsibility associated with them.Any international order you must allow at least 40 days for your goods to arrive in the case of item not received by our customers we will do all we can to recover your item. We highly suggest requesting transit and shipping insurance for your goods as we are not responsible for items that are broken in transit as its conducted by a third party..
9.Title of the goods ordered via our website passes to you on the receipt of payment.
10.Payment terms are strictly point of sale through online payment gateway provider; PayPal. Payments are made via a valid major credit card, visa debit or debit master card or direct deposit. Credit card information is never stored or viewed by us. By providing us with this information you agree that we are not liable for its misuse due to error in transmission or virus or malware or cyber related crimes.
11.Payment is your acceptance of a contract of sale with Drift Trike Factory (Contract). Your contract is governed by these terms and conditions.
Faulty Return Policy
1.We undertake to replace any good/s delivered to you that is manufactured faulty. Excluding minor package damage, where products remain unused within the delivery packaging and are considered unused by Drift Trike Factory. if the item is deemed faulty the customer has an option for refund or replacement.
2.Faulty Returns must be first approved by us. Once approved in order for us to replace or credit, ALL faulty good/s must be made secure for return delivery and sent to Drift Trike Factory ℅ P.O.Box 301 Scarborough Brisbane Qld Australia 4020 within 10 days from delivery showing as received. We undertake to replace accordingly on the receipt of your returned good/s (credit includes delivery costs/fees).We will not refund if you do not return to us the goods in the same condition as we sent them to you including packaging still being in tact where applicable
3.Product Returns will not be accepted as faulty due to personal taste preference or colour dislikes or change of mind of your not wanting the order anymore..
the email address for any returns communication is through our contact form or email direct to simon@drifttrikefactory.com
Standard Return Policy
1.Any good/s for return must be first approved by us. Once approved all risk, responsibility and cost associated are your own (use of registered / tracking delivery is recommended).
2.We undertake to credit your Drift Trike Factory account accordingly on the receipt of your returned good/s, as long as they are received by us undamaged, unopened, unused and in a re-saleable condition, with proof of purchase and within seven days of purchase (credit excludes delivery costs/fees).
3. any damaged goods must immmediately be notified to use within 2 days of delivery and pictures taken.
IMPORTANT PLEASE NOTE:
ADMIN Fee for refund when customer changing their purchase and not going ahead is $10 or 4% (whichever is greater ) when paying by credit card or paypal.THIS IS WHAT IS CHARGED TO US BY THE CREDIT CARD PROCESSORS AO IS NOT REFUNDABLE BY US.
OF COURSE FOR CASH AND Bpay payments there is no charges.
In-house Errors Policy
1.We undertake to credit, exchange, replace or resend any good/s delivered to you by mistake due to in-house error, as long as any mistaken good/s you received are returned and received by us undamaged, unopened, unused and in a re-saleable condition with proof of purchase and within 10 days of purchase. The return Australian postal cost that you encounter for redelivery will be credited to your Drift Trike Factory account accordingly, provided the redelivery receipt is enclosed with the return good/s.Please contact us first to arrange delivery before returning.
2.You agree to fully inspect all warning notices that we include with our products before use. You accept that any in-house errors cannot be corrected if the good/s packaging has been opened. Opening of the packaging is your acceptance of that good/s type and option are correct.
Site Access
1.When you visit our website, we give you a limited licence to access and use our information for personal use only (Licence).
2.You are permitted to download a copy of the information on this website for your personal use only provided that you do not delete or change any copyright symbol, trade mark or other proprietary notice.
3.Except as permitted under the Copyright Act 1968 (Cth), you are not permitted to copy, reproduce, republish, distribute or display any of our information without our prior written permission.
4.The Licence does not include the right to use any data extraction tools, metatag or mirroring software. We reserve the right to serve you with notice if you are in breach of the Licence.
Hyperlinks
1.This website may from time to time contain hyperlinks to other websites. The hyperlinks are provided for convenience only. We take no responsibility for the linked website’s content, maintenance, or privacy compliance.
2.Any hyperlink on our website to another website does not imply our endorsement, support, or sponsorship of the operator of that website nor of the information and/or products which they provide.
3.Our provision of hyperlinks does not authorise or condone any breach of intellectual property rights the operator of the website might be committing.
4.You may link our website with our consent. Any such linking will be entirely your responsibility and at your expense. By linking, you must not alter any of our website’s contents including any intellectual property notices and you must not frame or reformat any of our pages, files, images, text or other materials.
Intellectual Property Rights
1.The copyright of the content on this website belongs to us or we have a licence to use that content.
2.All trademarks, brands and logos generally identified either with the symbol ® which are used on this website are either owned by us or we have a licence to use them. Your access to our website does not license you to use those marks in any commercial way without our prior written permission.
3.Any comment, review, feedback, idea or suggestion (Comments) which you provide to us through this website becomes our property.
4.You agree that we are entitled to use your Comments for any commercial or non-commercial purpose without compensation to you or to any other person who has transmitted your Comments.
5.If you provide us with Comments, you acknowledge that you are responsible for the content of such material including its legality, originality and copyright.
Disclaimers (off road Products and Parts)
1.Whilst we have taken all due care in providing the information on our website, we do not provide any warranty either express or implied including without limitation warranties of title or implied warranties of merchantability or fitness for a particular purpose.
3.Drift Trikes Should always be ridden with the appropriate safety wear approved by your local authorities and you agree that once you purchase a product from drift trike factory that you will always wear the appropriate safety wear for your state or territory.
4.Drift Trike Factory Products are NOT intended or designed to be used on public roads and should only be ridden in designated areas made for drift trike riding and your purchase of our goods means you agree that we have Notified you that this is our policy.
6.Drift Trike Factory has taken all due care in providing the right information on Manufacturing Drift Trike Parts and their use but they do not provide any warranty to information, claims, implication, intended or suggested use. Information, claims, implication, intended or suggested use provided on products is based on in house staff research and personal experiences; individuals are encouraged and advised to conduct their own research at their own due diligence prior to purchasing.
7.If you have a medical condition, are pregnant or nursing, it is your responsibility to check with your doctor before using any Drift Trike Factory Product
9.To the extent permitted by law, any condition or warranty which would otherwise be implied into these terms and conditions is excluded.
10.We also take all due care in ensuring that our website is free of any virus, worm, Trojan horse, cyber credit card fraud and/or malware, however you agree we are not responsible for any loss or damage to your personal data, belongings, software or financials which arises in connection with your use of our website or any linked website.
Limitation of Liability
1.To the full extent permitted by law, our liability for breach of an implied warranty or condition is limited to the supply of the products and/or services again or payment of the costs of having those products and/or services supplied again.
2.To the full extent permitted by law, we accept no liability for any loss whatsoever including consequential loss suffered by you arising from use of this website, product/s and service/s we have supplied.
Indemnity
1.By accessing our website and using our products, you agree to indemnify and hold us harmless from all claims, actions, damages, costs and expenses including legal fees arising from or in connection with your use of our products and website.
Force Majeure
1.If a Force Majeure event causing delay continues for more than thirty days, we may terminate this agreement by giving at least seven days notice to you.
2.Force Majeure means any act, circumstance or omission over which we could not reasonably have exercised control.
Jurisdiction
1 These terms and conditions are to be governed by and construed in accordance with the laws of Queensland Australia and any claim made by either party against the other which in any way arises out of these terms and conditions will be heard in Queensland Australia and you agree to submit to the jurisdiction of those Courts.
2.If any provision in these terms and conditions is invalid under any law the provision will be limited, narrowed, construed or altered as necessary to render it valid but only to the extent necessary to achieve such validity. If necessary the invalid provision will be deleted from these terms and conditions and the remaining provisions will remain in full force and effect.
Privacy
1.We undertake to take all due care with any information which you may provide to us when accessing our website. However we do not warrant and cannot ensure the security of any information which you may provide to us. Information you transmit to us is entirely at your own risk although we undertake to take reasonable steps to preserve such information in a secure manner.
2.Our compliance with privacy legislation is set out in our separate Privacy Policy which may be accessed from our home page.